Frequently Asked Questions
Here are a few answers to questions we are sometimes asked.
Can't find the answer you're looking for? Don't hesitate to contact us!
-
Please visit our Pricing page.
-
There are no registration fees or additional costs for lessons of any kind. Students may be expected to purchase sheet music and materials for lessons as needed, and based on their individual course of study and recommendations from their piano teacher. Students are also expected to have access to a suitable piano or digital piano for practise during the week.
-
No on both counts. Our students start by paying for just one lesson, to meet their teacher before deciding whether to continue on a weekly basis. After the first lesson payments are on a monthly basis, however our students may discontinue lessons at any time by giving 7 days’ notice before their next lesson - we will refund any unused lessons credits in full.
-
We accept payments by credit/debit card and PayPal.
-
Yes. Lessons can be cancelled without charge (or for a refund or lesson credit) by providing at least 7 days’ advance notice. Lessons can be rescheduled to another day/time within the same week by providing at least 24 hours’ advance notice.
-
Our piano lessons generally take place online via the video-calling platform of your choice, or in-person either in your own home or in one of our piano teachers’ home teaching studios. We also have some teaching studios that are not based in our teachers’ homes. If you have another location in mind, such as your workplace or your own studio space, we are happy to teach you there.
-
We offer online piano lessons 7 days of the week, morning through evening. We schedule lesson times around our students’ availabilities. Let us know when you are available, and we will find a day and time that works for you.
-
We believe that weekly lessons are the ideal schedule for learning piano. Our primary concern is for our students’ success, and we ask our students to make a weekly commitment to lessons as much as possible.
-
We offer half-hour, 45-minute, and hour-long weekly lessons. We recommend hour-long lessons to all adult students and half-hour lessons to children under age 8.
-
Lessons take place once per week.
-
Yes. We recommend that students have a piano or digital piano at home before beginning lessons. If you are worried about making the investment in purchasing a piano right away, it is possible to rent a piano, or to practise at a piano practise studio in the beginning.
-
We always recommend purchasing a real acoustic upright or grand piano if possible. If space or neighbours prohibit this, a digital piano will be suitable. Digital pianos should have the full 88-key keyboard and a weighted action (sometimes called hammer action).
-
Our teachers use a student-driven approach. This means that our online piano lessons are different for each student, based on the student’s personality, learning style, musical interests, strengths, weaknesses, and aspirations in music. Our teachers also each have their own teaching techniques and methods, which they apply based on the student. To find out more, try a lesson with one of our teachers and speak with them directly about the approach and course of study they would recommend for you.
-
Some of our piano teachers do offer piano lessons using the Suzuki method.
-
Yes. Our piano teachers have great approaches and proven track-records for preparing students for exams, and stay up to date with the exam syllabi. Let us know which exam you are interested in taking (ABRSM, Trinity, Jazz, Rockschool, RCM, etc) and we will match you with the best possible piano teacher.
-
Learning piano is a life-long process - even our piano teachers are still learning and making new discoveries. The speed of your progress will depend largely on the time you invest in practising during the week between your lessons. Typically it can take up to 6 months or a year to become comfortable on the piano, and to feel ready to perform a short piece for family or friends.
-
It’s important to have the right online piano teacher for you, and we will work with you to select the best possible online piano teacher based on your musical interests, current level and aspirations in music, personality and learning style, location, and availability.
-
This depends on the child. We have students as young as age 3. For students under age 6, we recommend trying a lesson to have one of our teachers assess whether the student is ready for weekly private piano lessons. If they have difficulty maintaining focus or do not show a keen interest, it may be best to wait a year or two and try again.
-
No. We have beginner students of all ages, including some who are spending their retirement discovering the joys of playing piano and music-making. Our piano teachers have wonderful approaches for teaching adult beginners, and we have seen many adult students grow to create beautiful music on the piano.
-
We are happy to arrange your first lesson for you, matching you with a teacher who best fits your musical interests, aspirations, learning style, location, and availability. We are not able to provide our teachers’ full names or contact details until you have registered with our school and are ready to go ahead with your first lesson.
-
Yes, piano lessons make a wonderful gift! Visit our gift purchase page to purchase a gift voucher, which the recipient may redeem at their convenience.
-
The first step is to try a lesson with one of our piano teachers - there is no commitment whatsoever. Visit our Contact Page to start your adventure in learning to play the piano.
- Specializes in pop/rock piano
- Styles: Classical, Jazz, Pop/Rock
- Accepts students ages 3 and above
- Has experience teaching students with special education needs
- Languages: English
- Time Zone / Region: North and South America
- Specializes in classical piano
- Styles: Classical, Advanced Classical, Pop/Rock
- Accepts students ages and above
- Exam preparation: Audition Preparation
- Languages: English
- Time Zone / Region: Europe and Africa
